Customer Services Executive

Fleet

Full Time

Onsite

£25,000 - 27,000

Bramah HR is recruiting for one of our excellent clients based in Fleet for a customer service executive. This is an office based role for an established global organisation within their customer service team. A fast paced customer facing position that would see you servicing client needs via various platforms. This will initially be a 6 month contract position but with view to extend to 12 months and potentially longer.

Responsibilities:

– Provide after sales support and information to customers via telephone & email.
– Resolve customer queries and complaints.
– Assist with all sales related documentation, placing orders and liaising with internal operational order fulfilment teams.
– Assist in raising relevant shipment documentation.
– Updating internal systems relating to customer contact/order status.
– Provide general support to the customer service team as instructed.

Skills:

– Ability to use Microsoft Office packages.
– Previous customer facing/ customer service experience desirable.
– Strong attention to detail.
– Ability to multi-task and prioritise effectively.
– Excellent communication skills both written and verbally.
– Customer focused approach.
– Ability to work well as part of a team but also independently using initiative.

If you’re looking for your next customer focused position within a friendly and collaborative team environment please apply below!

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