Responsibilities:
– To manage and add new Wills, LPA’s, Grants of Probate and Deeds for new and existing clients on the internal systems.
– To manage customer communications, ensuring up to date information and provide guidance on time frames and general process.
– To complete all scanning and filing for all customer documentation.
– To ensure client identification is checked when documents are being collected and delivered.
– To answer customer queries via phone and email.
– To keep systems up to date at all times.
Skills:
– Previous legal experience is essential
– Excellent written and verbal communication skills.
– Strong attention to detail.
– Ability to multi-task and prioritise effectively.
– Strong administration experience gained in a professional services environment.
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